Receptionist

Receptionist

DBS Required - Enhanced

Part time - 18 Hours

Location - Liverpool

We are seeking a dedicated individual for an important role where you will:

* Serve as the first point of contact for all visitors at the FireFit Youth and Community Hub, ensuring a professional and friendly atmosphere, managing sign-ins, and addressing inquiries across multiple communication channels.
* Handle venue booking and hire requests, maintaining membership accounts and the booking management system accurately.
* Perform general administrative duties such as filing, stock control, and assisting with financial procedures like cash handling. Additionally, you will support the management team with ordering supplies and equipment.
* Work flexible hours, including evenings and weekends.

To succeed in this role, you will need:

* Customer Service Skills: Excellent interpersonal and communication abilities are essential to provide outstanding service and handle inquiries from a diverse range of clients, both in person, over the phone, and digitally.
* Administrative Skills: Familiarity with administrative tasks, including data entry, file management, and using booking systems. Experience in basic financial duties such as cash handling is also important.
* Attention to Detail and Organizational Skills: A keen eye for accuracy in data management and financial transactions, coupled with strong organizational abilities to juggle multiple tasks and prioritize effectively under pressure.

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We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic.