Tenant Liaison Officer

Job Title: Residential Liaison Officer - Part time

Location: Sheffield ( 6 month contract)

Part Time Position - £30.83 Per hour

Job Overview:

We are seeking an experienced and personable Residential Liaison Officer to join our team on a cladding remediation project in Nottingham. This is a key role that focuses on effective communication and building strong relationships with residents, ensuring that their needs and concerns are addressed throughout the project lifecycle.

This is a temporary position and also part time. This position is set to start in July/ August 2025.

Key Responsibilities:

* Act as the primary point of contact for residents throughout the duration of the cladding remediation project.
* Provide timely updates to residents regarding project timelines, progress, and any potential disruptions.
* Address and resolve any concerns or complaints from residents in a professional and efficient manner.
* Liaise with the project team to ensure minimal disruption to residents while work is being carried out.
* Organize and facilitate meetings or events to keep residents informed and involved in the project.
* Maintain accurate records of interactions with residents, including concerns raised and actions taken.
* Support the project team in ensuring that all work is carried out in line with safety regulations and resident well-being.

Key Requirements:

* Proven experience as a Residential Liaison Officer or in a similar customer-facing role, preferably in the construction or housing sector.
* Excellent communication and interpersonal skills, with the ability to manage relationships with a wide range of stakeholders.
* Ability to handle sensitive situations with tact and professionalism.
* Strong organizational skills and attention to detail.
* Understanding of health and safety regulations, particularly in relation to construction or housing projects, is an advantage.

Why Join Us?

* Be part of a dynamic team working on a vital cladding remediation project aimed at improving safety for residents.
* Opportunity to make a real difference in enhancing resident satisfaction and project success.

How to Apply:

To apply for this position, please submit your CV and a cover letter highlighting your relevant experience and why you are interested in.

If you have any further questions, please contact Danielle at Building Careers
01695 556800 // 07897 069130 // danielle.nicholls@bcuk.co.uk

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